How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Sales and General
Sales and Tracking
Shipping Costs, Times, Tracking Numbers and Order Status
How to Cancel or Change an Order, Returns and Refunds
Do you sell any products not listed on your website?
What are the dimensions of your products?
Tracking shows my package delivered, but I don't have it!
View all 7
Frequently Asked Questions
How can I use more than one X-Arcade™ (4-player) at a time on my PC or game console?
How can I disable 'Sticky Keys' and 'Filter Keys'?
How can I extend the X-Arcade cables?
How do I use the X-Arcade™ with a USB or wireless keyboard?
Gamepad Testing for NES Gamepad and X-Arcade console adapters on PC.
View all 9
How do I replace the PCB board and/or cable in the X-Arcade™?
How do I replace a microswitch?
How can I make the X-Arcade™ Trackball more or less sensitive on my PC?
Support By Product
X-Arcade Joystick & Button Test
Test Your X-Arcade™ First! - Button and Joystick Diagnostics
X-Arcade Machine Cabinets
How to change Screensaver and Sleep settings on your arcade cabinet.
'Invalid Locations - The following emulators have invalid media locations'
Cabinets: Adding MAME™ Arcade Game ROMs
Advanced Power Options for X-Arcade Cabinets
CABS: Reassigning a Games Controls
View all 10
Arcade Parts & Other
X-Arcade Controllers: Tankstick, Dual, and Solo
Button or Joystick is sticking or not working? L@@K HERE!
No light, no response at all, or "Device Not Recognized" when you plug In the X-Arcade™?
X-Arcade™ Programming Guide
How do I open my X-Arcade™ controller case?
How can I make the X-Arcade™ joystick more or less sensitive?
View all 18
X-Arcade Console Adapters
Why doesn't my X-Arcade joystick control my game on my game console?
Adapters for NES™, SNES™, Nintendo 64™ N64™, Famicom, Sega Saturn™, Genesis, MegaDrive™, Master System™, NEO-GEO™, ATARI™, Turbo Grafx 16™, 3DO™, Amiga™, Mark III™, etc.
General Support FAQ
Why is Player 1 Start button acting like Player 2 start = YOU ARE NOT IN MODE 1
Troubleshooting video and audio problems, or an "Over Specification" or "Out of Range" message on monitor.
Screen is flipping sideways or upside-down when I play?
Product Manuals / User Guides
X-Arcade™ Tankstick, Dual, & Solo Joystick Manuals
X-Arcade Controller Art Overlays
X-Arcade Machine Setup Guide, Manual, and Support
X-Arcade Machine Custom Artwork Kit
Upgrading a Machine from a CRT monitor to 27" LED
X-Arcade Arcade2TV Showcase Pedestal Setup Guide, Manual and Support
X-Arcade Game System Adapters
PC & MAC Adapter Layout and Setup Instructions
2in1 X-Adapter Help & Instructions - PlayStation 3 & Original Xbox- PS3
5in1 X-Adapter User Guide - PlayStation 1 & 2, Wii, GameCube, and Dreamcast
Xbox One™ Adapter Button Layout and Instructions
PlayStation 4™ Adapter Button Layout and Instructions
View all 10
X-Arcade 'Space Race' Cocktail Setup Guide, Manual and Support
X-Arcade 'Space Race' Cocktail Artwork Template
X-Arcade "Lumber Jacques" Setup Guide, Manual and Support
X-Arcade "Lumber Jacques" Custom Artwork Kit
Parts and Other
X-Arcade Coin Door Manual & Mounting Diagram
Build Your Own Arcade Kit Manual
Advanced BYO Kit installation diagram with wiring schematic.
USB PCB Upgrade Kit installation Guide
View all 7
Retro Gaming Store Items
NES-Style Wireless Gamepad for PC, Mac, IOS, Android
SNES Wireless Gamepad for PC, MAC, IOS, Android
Classic Gaming & Emulations Guides
MAME for Windows PC
Configuring MAME™ For X-Arcade™ Use - The Easy Way
Advanced MAME™ Configuration & Config File Download
Troubleshooting MAME™ Problems
Add Extra Key Functions to your X-Arcade on PC and for MAME, Including Macros
How To Use X-Arcade Joysticks With MUGEN PC Game
What Is MAME™ Classic Gaming?
Why can't I use the right side of the X-Arcade™ on some 2-player games in MAME™?
The History Of MAME™ Arcade Gaming
Maximus Arcade Frontend and the X-Arcade (INCLUDES REGISTRATION / CODE INFORMA
Hyperspin frontend and the X-Arcade
RetroArch for Windows and the X-Arcade
LaunchBox frontend and the X-Arcade
GameEx frontend and the X-Arcade
View all 6
MAME For Mac OSX
Mac - How To Use MAME™ On Your Mac OSX With Your X-Arcade™
Playing Nintendo And Old Game Systems On Your Mac
Visual Pinball and Future Pinball play with the X-Arcade
Other Games Help
How To Configure X-Arcade Joystick With Any Game or Emulator
Free Classic Arcade Games! (MAME™ Alternatives)
Mortal Kombat 11, X, and Komplete Edition PC Setup
Street Fighter V - PC Setup
Street Fighter IV & Super Street Fighter IV: AE - PC Setup
View all 11
Emulation on Consoles and Other
How To Use X-Arcade With Raspberry PI
Emulation on Game Consoles
Nvidia Shield play with the X-Arcade
Ouya with X-Arcade
X-Arcade on RetroPlayer for Kodi
View all 6
How To Contact Xgaming®
Warranty Information and Registration
Press-Ready Product Images
Xgaming® Reseller Information