General Support FAQ

Support Questions and Answers

Why is Player 1 Start button acting like Player 2 start = YOU ARE NOT IN MODE 1
Just as the title says, move the switch on the back to the position closest to the serial cable (or yellow wire on the switch itself). The newest Tri-Mode U...
Fri, 15 Mar, 2019 at 3:25 PM
Troubleshooting video and audio problems, or an "Over Specification" or "Out of Range" message on monitor.
If you are experiencing difficulty, first make sure that all cables are connected to their proper ports and are firmly connected and that you are gettin...
Thu, 15 Jun, 2017 at 11:55 AM
Screen is flipping sideways or upside-down when I play?
The X-Arcade works just like a keyboard, it doesn't do anything mystical that a keyboard doesn't on a PC. Anything that happens while using our cont...
Thu, 31 May, 2018 at 4:39 PM